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Analytics & Dashboards

Get real-time insights into Business outcomes, Customer experience & Technology metrics with Novopay's Transaction Analytics Dashboards. Slice and dice enormous data by geography, time-window, service or people to gain deeper insights. Novopay’s Transaction Analytics Dashboards are based on a state-of-the-art BI platform that can help you do what-if analysis on large amounts of transaction data to gain business insights. All this to lead to better decision making all the way from Executives to Staff on the ground.

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Business Analytics
Get insights into how your transaction volumes are growing by regions across products, analyse the outcome of promotional campaigns, identify new geographies to expand into and see which employees are contributing to your growth. Since Novopay's Lending Analytics Dashboards are real-time and available to everyone from executives to ground staff, everyone in your organisation is aligned to make better decisions.
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Operation Analytics
Operational dashboards are necessary for day-to-day functioning of the organisation. Novopay's Transaction Analytics Dashboards give insights into tasks accomplished for the day, early warning indicators for preventive actions and critical issues or red flags.
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Quality of Service(QoS)Analytics
Measure and improve your Quality of Service (QoS) at all levels of the organisation, be it operations, product or technology. Novopay's Transaction Analytics Dashboards help you to measure QoS metrics, top reasons for transaction failures, technical latencies & outages and mean-time-to-resolution.
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Realtime & Scalable
With a state-of-the-art BI engine, Novopay's Transaction Analytics Dashboards streams real-time data as events take place. It leverages concurrent data pipelines, has the ability to connect to existing legacy systems over APIs and can read from databases or third-party systems. All this to provide data at your fingertips with a lag of 50 milliseconds.
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Drag & Drop Dashboards
Dashboards are always iterative and it is hard to get them right the first time. Novopay's Transaction Analytics Dashboards allow users to configure graphs, metrics or maps, and then drag and drop them into desired dashboards. The simple dashboard designer interface ensures that we get to the desired dashboards in the shortest amount of time.
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GIS Maps for Drilldown
Decision makers love maps, as numbers and graphs alone do not show the big picture. With Novopay's Transaction Analytics Dashboards, users can see all their data overlaid on interactive maps. This gives them the power to drill down on regions and see localised metrics. This capability allows executives to see regions with problems and identify opportunities.
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