Image

Money Transfer

Money Transfer to another account or wallet is one of the most used features in Transaction Banking. Novopay money transfer module allows Banks and money transfer agencies to offer this feature to customers and agents. Account to Account as well as Cash to Account money transfer using multiple protocols, such as NEFT, IMPS, Send to Contact, Send to VPA (Virtual Payment Address) is supported. This module comes with features such as Remitter registration (compliant with relevant KYC guidelines), Beneficiary registration, Transaction management, Limits, Charges, Reconciliation and associated mobile and web apps.

Binoculars icon
Remitter and Beneficiary Registration
Users can add beneficiaries as payment templates with associated financial address (such as UPI VPA, Bank account details, Mobile number etc) and save them with nicknames for ease of use. Beneficiary addition often needs OTP / Beneficiary codes for activation. In case of Agent assisted money transfer, Remitter is registered using the relevant KYC guidelines and with customer consent (via OTP). Beneficiaries added by an Agent is always for specific to a Remitter. Once Remitter details are entered, existing beneficiaries of the Remitter are shown for quick / repeat payments. System also supports Beneficiary account validation functionality.
Layouts icon
Domestic Money Transfer
Agents can perform Cash to account Money transfer operations - either as an adhoc payment or payment to a pre-registered beneficiary. Such payments can be done by instantaneously leveraging IMPS or in batch mode leveraging NEFT. Per Beneficiary, Per Remitter limits can be defined in the system. This module supports full lifecycle of money transfer transactions, including staging of transactions for future processing, Reversals, Refunds & Status inquiry of a transaction. Retail consumers can send money to their beneficiaries using a mobile App in self-service mode from their account to a beneficiary account.
Binoculars icon
Refunds and Reconciliation
Refunds and reconciliation features allows the system to ingest a payment transaction file from the network. Based on final status shown, system can perform reconciliation of money transfer and trigger automated refunds to customer accounts. In case of refunds in cash, the refund transaction is notified to the end customer. Once the physical exchange of cash is captured in Agent App, agent account is credited with refund amount.
Layouts icon
Mobile and WebApp
Mobile and Web apps: Our Solution provides for Apps to perform assisted transaction (Agent Apps) and self-service transaction transactions (Customer Apps). Such Apps provide various features like Beneficiary Addition, Deletion, Perform a DMT transaction, Inquire transaction status, Process refunds, View past transactions, View limits etc.
Icon